At Pookes, we want to make sure your order arrives safely and on time. That’s why we offer free shipping and a simple, clear shipping policy.
Processing Time:
Orders are processed within 1–2 business days. You will receive an email confirmation once your order is ready to ship.
Delivery Time:
After processing, delivery takes 3–5 business days depending on your location.
Shipping Locations:
We currently ship to addresses within the United States.
Shipping Fees:
There are no shipping fees. All orders qualify for free standard shipping.
Order Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information so you can monitor your delivery.
Lost or Delayed Orders:
If your package appears delayed or missing, contact us at support@pookes.shop with your order number and we will assist you right away.